Services & pricing

Tell me what is giving you trouble. I’ll help you get it working better.

You do not need to diagnose the problem or know the technical terms. Describe what is happening, what you want to change, or what you need installed. I will help identify the next step and confirm the price before work begins.

Find the help you need

Start with the description that sounds most like your situation.

You do not have to pick the perfect category. If your list includes more than one kind of problem, we can talk through it together and decide what can be handled in one visit.

01

Help with phones and tablets

Fix common problems, set up a new device, move your photos and contacts, and make the device safer and easier to use.

Fix a damaged or worn-out device

  • Replace cracked screens on supported Apple and Android devices
  • Replace a battery that no longer holds a useful charge
  • Clean or repair a charging port that works only sometimes
  • Repair speakers or rear glass on supported devices

Set up a new phone or tablet

  • Move photos, contacts, messages, and other information between Apple and Android devices
  • Set up a new device so it is ready for everyday use
  • Turn on automatic backups for photos and important files
  • Create an additional secure backup at home when needed

Protect your accounts and privacy

  • Set up easier-to-manage passwords or passkeys
  • Add an extra layer of protection to important accounts
  • Review settings that help protect your phone number and online accounts
  • Check which apps can see your location, photos, contacts, and other personal information

Set up family safety controls

  • Connect family accounts on Apple or Android devices
  • Set age-appropriate content and screen-time limits
  • Review location-sharing choices
  • Show family members how the settings work
02

Make Wi-Fi and computers work better

Improve slow or unreliable Wi-Fi, speed up compatible computers, protect important files, and make the technology in your home less frustrating.

Fix weak, slow, or unreliable Wi-Fi

  • Improve coverage in rooms where the signal is weak
  • Set up compatible equipment that spreads Wi-Fi more evenly through the home
  • Update and adjust settings to improve reliability
  • Create separate Wi-Fi for visitors and, when the equipment allows it, keep smart-home devices apart from personal devices

Speed up or repair a computer

  • Remove viruses, unwanted software, and other common causes of poor performance
  • Restore or reinstall the computer’s main software when a fresh start is the best option
  • Clean dust from inside a computer and address common overheating problems
  • Increase working speed or storage capacity in compatible laptops and desktops

Protect your files, accounts, and devices

  • Set up automatic backups at home or online
  • Make passwords and built-in security settings easier to manage
  • Check the home router for settings that may expose devices unnecessarily
  • Assess what happened after a scam, virus, or account problem and plan the safest recovery steps

Set up a comfortable home office

  • Assemble standing desks and install monitor arms
  • Connect extra screens, laptop docks, and wireless printers
  • Organize visible cords with sleeves, trays, or paintable covers
  • Set up secure access to work and shared storage for household files and photos
03

Set up TVs and smart-home devices

Get new equipment installed, connected, and explained so you can use it confidently after the work is finished.

Mount and connect a TV

  • Mount a flat-screen TV on a suitable wall
  • Connect a soundbar, streaming device, or game console
  • Hide visible cords with paintable covers
  • Set up inputs and remotes so the system is straightforward to use

Install and explain smart-home devices

  • Replace an existing compatible thermostat with a smart thermostat
  • Set up smart bulbs, plugs, and compatible garage-door controls
  • Connect devices to Apple Home, Alexa, or Google Home
  • Create useful routines and show you how to control them

Set up outdoor technology

  • Set up weather-resistant portable speakers
  • Install plug-in smart lighting outdoors
  • Mount supported Starlink equipment without structural or permitted work
  • Improve outdoor Wi-Fi with compatible equipment
04

Take care of small home projects

Finish the practical jobs that are too small or too varied for a large contractor, all within legally permitted handyman work.

Replace an existing fixture

  • Replace existing switches, dimmers, outlets, or smart outlets when legally permitted
  • Replace a decorative light fixture or an existing ceiling fan when legally permitted
  • Replace faucets, showerheads, and sink sprayers
  • Replace common toilet parts or an existing toilet

Assemble, hang, and repair

  • Assemble boxed furniture, office chairs, and patio sets
  • Build garden beds and install storage shelving
  • Hang mirrors, artwork, curtain rods, and blinds
  • Patch small areas of drywall and replace interior door hardware

Handle outdoor and seasonal tasks

  • Replace non-structural deck boards
  • Repair wooden outdoor furniture
  • Replace torn screen material in windows and doors
  • Complete light seasonal landscaping and assemble garden items

Coordinate a mixed project

  • Plan a home-office or patio-technology project
  • Break the work into clear steps with prices before it begins
  • Schedule the steps in the right order and keep you updated
  • Give you one person to call from start to finish
Ongoing care plans

Get regular help—or just call when something comes up.

You never need a membership to request service. A care plan is for customers who want scheduled checkups, remote help, and a discount on additional one-time work.

Technology care

Everyday Technology Care

$59 / month

Cancel anytime.

  • Wi-Fi and router checkup every three months
  • Updates and safety scans for up to two Windows computers
  • 45 minutes of remote help each month
  • 15% off standard one-time service labor
Ask about technology care
Twice yearly

Seasonal Home & Technology Checkup

$599 / year

Two three-hour visits: spring and fall.

  • Seasonal home-readiness checklist
  • Wi-Fi and smart-home checkup
  • Check that backups and important batteries are working
  • Review exterior lighting and outdoor technology
Ask about seasonal care

Care-plan prices cover the listed time and benefits. Parts, equipment, materials, taxes, third-party fees, and work beyond the included services are priced separately.

One-time service pricing

A clear price before work begins.

Every home, device, and project is a little different. I will ask a few questions, review photos or model information when helpful, and explain the price before you decide to move forward.

Call for an estimate
What you need help withPriceWhy the price can vary
Phone or tablet repairQuoted before workThe price depends on the device, the damaged part, and whether a replacement part is available.
New phone or tablet setupQuoted before workThe price depends on how many devices are involved and how much information needs to be moved.
Slow or unreliable Wi-FiQuoted before workThe price depends on the size of the home, the equipment already installed, and where coverage needs to improve.
Computer cleanup or upgradeQuoted before workThe price depends on the problem, the condition of the computer, the files that need protection, and any required parts.
TV or smart-home setupQuoted before workThe price depends on the device, the wall or mounting surface, the wiring, and the amount of setup needed.
Small home projectsQuoted before workThe price depends on the task list, needed materials, and conditions in the home.

Service limits: Tidewater Home and Tech is an insured handyman and technology service, not a licensed contractor, electrician, plumber, locksmith, or alarm company. No new electrical or plumbing runs, structural work, permitted trade work, or regulated security/surveillance work is offered. Like-for-like fixture work and other tasks are accepted only when legally permitted and appropriate for the site.

Not sure where to start?

Tell me what is not working the way it should.

You do not need to know the cause. Describe the problem in your own words. Photos and model numbers are helpful when available, but they are not required for the first conversation.

Call (804) 684-8381